Took my car there for safety and asked 2700+ cad. Also he took my ownership and send it to Toronto and had to take it from there. I got my safety with 4 new winter tyres and other required works from markham at just 800 cad. I will never go there and I wont recommend anyone…
Never left a bad review in my life. But this was so unprofessional. Today I Went to get a safety done. He would not let me wright down anything that needed to be fixed and would not explain what I needed to do. Would not recommend this place to anyone. Very expensive as well. Waited around all day just to be told my car didn’t pass. The least I expect from a shop is to tell you what’s needed for safety after you have to pay $135: I will be doing my business elsewhere forsure. Do not trust this guy
1 star is too much for this place.. it should be minus 10 .. horrible experience and so unprofessional .. I took my bmw to fix rough idle problem.. he said that I need to change the 6 ignition coils and spark plugs and the cost for only the parts is about 1300 .. so I told him I will get you the parts.. which i got them for about 700$ .. and then he replaced them and said the car is so smooth and the problem solved.. but the moment I touched the wheel I told him nothing has changed and the rough idle still exists so he said it's normal .. I didn't argue and after 5 minutes the engine light comes on again .. so I took the car back to him .. and he seemed confused and said it need more diagnosis and i asked him am i paying again because i already paid 250 for diagnosis and 200 for labouring for installing the coils and the plugs so he said yes you are paying for my hours (even though he said before that the full diagnosis cost and detecting the problem is 250 and that he will find the problem.. which he did not) .. anyway, i detected the problem but It needed special tools that he claimed that he has them so I went to book an appointment ,and when we were talking I just wanted to make sure that he has the tools ( because other places said on the phone that they have the tools but when I went to their shops they said that they don't ) so I asked him if he has the tools so he started yelling and telling me that he has busy business and has too many costumers and he doesn't need any more costumers and to not come back... Never seen customer service like that charged too much , didn't do the job .. and unprofessional.. maybe people who do simple stuff like change oil wouldn't agree with me..but that unfortunately what happend
Hung is a pro and knows his stuff. I had him do a scheduled A service on my 2016 MB CLA as well replacing my side mirror and could not be happier with both his professionalism and fair pricing. I plan to go back for my B7 service soon. I highly recommend him.
My truck was leaking oil and I went to him and he said that he can only check it on Monday but I wasn’t from this area and then I just wanted to check if I had oil in the engine to drive and he said I can’t check that because it would ruin his driveway. Worst customer service
Summer 2020 update: Only two out of five stars. Here's the story (and first with the good): In the summer of 2017 the clutch went out in my 2001 PT Cruiser. The car was towed to his shop which is just down the street from me and he took it in for service within the day (and at the time Hung's shop wasn't as busy as it is today). Hung confirmed that the clutch needed to be replaced and he reported that there was another noise issue with the transmission - bad bearings. Hung recommended that the transmission be replaced with a good salvaged one from one of his trusted suppliers. I was well aware of the noise in the transmission and since I had it repaired elsewhere several times over the years, I was pleased to finally replace it once and for all. Hung also referenced a Chrysler TSB that required the factory transmission oil be replaced with the newer ATF+4 as the factory oil was not compatible with the bearings in the transmission. I very well knew that this was the issue with the bearings but the TSB confirmed my suspicion. This was all good service on Hung's part - kudos! Three days later, the car was running again and ready for pickup. The replacement transmission worked better than the original! Hung's shop also fixed a small leak in one of my tires, presumably at no extra charge. As of writing the PT is still on the road nearly 20 years old with 205,000 kms. Now the not so good: Hung's shop did not replace the two axle oil seals and I queried him about that. One was leaking. Since this is a relatively easy job, rather than raise an issue with the shop and tie up the car again so soon after this big repair bill, I replaced the seal myself since I was otherwise very happy with how the salvaged transmission performed. When replacing a transmission or clutch on older vehicles with high mileage, it is good practice to replace the rear main oil seal *even if it is not leaking*. Well, two months after I picked up the car, I noticed this new leak and confirmed that it was the rear main seal (and not from the axle seal). I think that as added service *value* Hung's shop should have replaced this part as it is only a $10 item requiring maybe 20 minutes of labour and is real easy to do when the engine is already separated from the transmission. He could have just asked and I would have totally concurred. I now have a small leak leaving stains on the garage floor like a tombstone reminder of what *should* have been done in this service event. Hoping that Hung will read this review and let it serve as a LESSONS LEARNED: customers appreciate added value in service! There's more to costs and timing. The saga continues: In the summer of 2020 I brought in a 2005 Honda Element to get a mechanical Safety Certificate. Standard cost for this is $120. Hung explained that the qualifications have changed over the years and the process is more comprehensive; many shops won't do this service. After completing the inspection, Hung recommended over $1000 in repairs and if I didn't get his shop to do the work, I would need to pay another $120 for a re-inspection. I asked for a quote for all this work and Hung said that I would have to wait a week for this. I decided I needed a second opinion so I went to another shop and all they recommended was to replace the two front calipers. I did the labour myself and the total cost was $200. The car is now fully licensed and certified. It appears that Hung took this as an opportunity for a "cash-grab". While it is up to the professional opinion of the licensed mechanic to decide on what needs to be done, the safety standards do not require the car to be "perfect" and this was an example of excessiveness. It is truly unfortunate that an independent shop in a small community such as Port Hope would wantonly perpetuate this negative business model. Sorry, it's on Social Media now and everyone else can read up on it and make their own decisions. I know that other reviewers have positive experiences, I just cant say the same.
. This services stations likes to charge what ever they can get away with, I received a quote for $500. Labour, tax etc. from Canadian Tire, and Port Hope Auto Services said it would be the same, well it worked out to $1100. For Rear Brakes, it is not easy even giving this garage ONE star. MAKE SURE YOU GET A PRINTED AND SIGNED COST BEFORE THEY START WORK, I wish I did. I would never go their again, and I just live down the street. There is other reviews on different sites on this Garage all negative.
Port Hope Auto Service is a Canadian Mechanic based in Port Hope, Ontario. Port Hope Auto Service is located at 300 Ridout St, Port Hope, ON L1A 1P7, Canada.
Please contact with Port Hope Auto Service using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Port Hope Auto Service opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.